Privacy Policy for Robust Business Ltd
Effective Date: 26 September 2025
1. Introduction
Robust Business Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in connection with our outreach systems, business discovery tools, and website.
2. Data We Collect
We may collect and process the following types of personal data:
• Contact information (e.g., name, email address, company name)
• Business identifiers (e.g., company number, PSC details)
• Communication metadata (e.g., date sent, reply status)
• Website usage data (via cookies and analytics tools)
3. How We Use Your Data
We use your data to:
• Conduct business outreach and lead generation
• Personalise communications using PSC enrichment
• Track engagement and reply metrics
• Improve our services and outreach logic
• Comply with legal obligations
4. Legal Basis for Processing
We process personal data under the following legal bases:
• Consent (where applicable)
• Legitimate interest in business development
• Compliance with legal obligations
5. Data Sharing
We do not sell your data. We may share it with:
• Service providers (e.g., email platforms, analytics tools)
• Regulatory bodies if required by law
• Internal systems for automation and enrichment
6. Data Retention
We retain personal data only as long as necessary for outreach, analytics, and compliance. You may request deletion at any time.
7. Your Rights
You have the right to:
• Access your personal data
• Request correction or deletion
• Object to processing
• Withdraw consent (where applicable)
To exercise these rights, contact us at: privacy@robustbusiness.co.uk
8. Security Measures
We implement technical and organisational measures to protect your data, including encryption, access controls, and secure storage.
9. Cookies and Tracking
Our website uses cookies to enhance user experience and analyse traffic. You can manage cookie preferences via your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11. Contact Us
Robust Business Ltd
Ipswich, United Kingdom
Email: privacy@robustbusiness.co.uk